Please help us ensure a relaxing and enjoyable hotel experience for everyone by taking a moment to read our policies. By booking a reservation, you agree to abide by these policies. If you have any questions, please contact the hotel to speak with our helpful staff.
ADULTS ONLY
No young children or pets allowed. Maximum two persons per room, unless stated otherwise on your reservation. Non-registered persons are not allowed on property without prior management consent.
PET POLICY
We love animals, however, our hotel upholds a No-Pet Policy and we are unable to accommodate personal pets.
If you plan to bring a service animal during your stay, we kindly request that you notify us in advance. This will help us prepare and ensure a comfortable experience for both you and your service animal.
POOL & SPA
No glass or personal music is allowed poolside to maintain a safe and pleasant environment for all. Pool and spa are open 24/7, however noise should be kept to a minimum after 10pm out of consideration to other guests and our neighbors.
ARRIVAL & DEPARTURE
Hotel has limited check-in hours. After hour instructions will be provided to guests planning to arrive after check-in closes. Valid photo ID and credit card required for check in. Check-out is 11 am. Early check-in or late check-out requests subject to availability.
RESERVATION & CANCELLATIONS
A valid credit or debit card must be on file to secure a reservation and for incidentals. A refundable deposit or authorization may be charged to ensure card validity.
Cancellations are accepted without penalty 7 days prior to reservations' original arrival date. Cancallations or changes within 7 days will be charged a cancellation penalty equal to the reservations' entire stay charge. Same day cancellations and early departures will be charged a cancellation penalty equal to the reservations' entire stay charge .
ONLY OUR HOTEL CANELLATION NOTICE VIA EMAIL CONFIRMS A CANCELLATION.
SMOKING POLICY
No smoking (including vaping) in any of our rooms or premises, except in designated areas. Subject to a $250 fine.
LOST KEY
Lost keys will incur a $150 fee to cover rekeying and replacement for guest safety. Please report lost keys to the front desk immediately.
DAMAGE AND/OR REMOVAL OF PROPERTY
You’re responsible for any damage or theft caused by you or your guests, whether accidental or intentional, to hotel property or another guest’s belongings. The hotel may charge the card on file for the cost to repair, replace, or compensate for the loss.
RIGHT TO REMOVE GUEST
The hotel may cancel a reservation and remove any guest at any time, without refund, for not following hotel rules or staff instructions, breaking the law, committing fraud, causing a nuisance, harassment, or significantly disturbing others.
EXCEPT IN THE CASE OF FRAUD, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT, THE HOTEL, ITS OWNERS, MANAGEMENT, AND EMPLOYEES ASSUME NO RESPONSIBILITY FOR ACCIDENTS, INJURIES, ILLNESS, THEFT OR LOSS.
