DESERT RIVIERA HOTEL POLICIES

Please help us ensure a relaxing and enjoyable hotel experience for everyone by taking a moment to read our policies. By booking a reservation, you agree to abide by these policies. If you have any questions, please contact the hotel to speak with our helpful staff.

ADULTS ONLY
No young children or pets allowed. Maximum two persons per room, unless stated otherwise on your reservation. Non-registered persons are not allowed on property without prior management consent.

POOL & SPA
No glass or personal music is allowed poolside to maintain a safe and pleasant environment for all. Pool and spa are open 24/7, however noise should be kept to a minimum after 10pm out of consideration to other guests and our neighbors.

ARRIVAL & DEPARTURE
Hotel has limited check-in hours. After hour instructions will be provided to guests planning to arrive after check-in closes. Valid photo ID and credit card required for check in. Check-out is 11 am. Early check-in or late check-out requests subject to availability.

RESERVATION & CANCELLATIONS
A valid credit or debit card must be on file to secure a reservation and for incidentals. A refundable deposit or authorization may be charged to ensure card validity.

Cancellations must be made at least 24 hours prior to your scheduled arrival (email preferred). Late or no-shows will be charged a one-night stay plus tax.

SMOKING POLICY
No smoking (including vaping) in any of our rooms or premises, except in designated areas. Subject to a $250 fine.

DAMAGE AND/OR REMOVAL OF PROPERTY
You are liable for any damage or theft caused by you or persons in your party, whether by deliberate, negligent, or reckless act, to the hotel’s premises, property, or other guest property. The hotel reserves the right to retain and charge the card on file in such amounts as deemed necessary by the hotel in its sole discretion to rectify, replace, compensate or make good the cost or expenses incurred or suffered.

RIGHT TO REMOVE GUEST
The hotel reserves the right to cancel reservation and remove or ask to leave, at any time and without refund, any guests that fail to follow these policies or instructions from hotel staff; violate local, state, or federal law or ordinances; engage in fraudulent activity; harass, cause public or private nuisance; or otherwise greatly inconvenience hotel guests or staff.

EXCEPT IN THE CASE OF FRAUD, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT, THE HOTEL, ITS OWNERS, MANAGEMENT, AND EMPLOYEES ASSUME NO RESPONSIBILITY FOR ACCIDENTS, INJURIES, ILLNESS, THEFT OR LOSS.
COVID-19
An inherent risk of exposure to COVID-19 and other infectious diseases exists in any place where people are present, including this hotel. By visiting you voluntarily assume all risks related to exposure to COVID-19 or other such diseases.

CHILDREN & PETS
Children are not allowed. Pets are not allowed.