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COVID-19 FAQ

This page was last updated June 19, 2020
As we reopen our doors and begin welcoming guests to our small boutique hotel, we remain committed to providing a first class, safe, relaxing experience. Thank you for considering a stay with us, and if you have any questions or requests please call or email us. 

What You Can Expect

Cleanliness has always been a top priority at Desert Riviera. In response to the recent COVID-19 pandemic, we're implementing additional sanitation protocols and new procedures to promote safe distancing. Here's a few things you can expect:
  • High touch areas will be sanitized multiple times throughout the day
  • Social distancing will be encouraged for all persons on property, guests and staff alike
  • Hand sanitizer stations in various areas of the hotel for guest use
  • Temperature checks of all guests and staff

Additional procedures and information can be found below in the Frequently Asked Questions section. Please note that procedures and protocols may change at anytime as new information, guidelines, and best practices are provided.
Stay Cautious, Stay Safe
If you are experiencing any symptoms related to COVID-19, have been in proximity with anyone experiencing symptoms, or are at higher risk for complications from COVID-19 illness (such as persons who may have an underlying medical condition or may have a weakened immune system), we ask that you hold off or delay your visit. While we would love to have you with us, your safety, and the safety of all guests and staff, is our utmost concern. 

If you have an existing reservation with us and are experiencing symptoms, please contact us and we will update your reservation dates or cancel at no charge. 

While we are a small property with a limited number of guests, and are working hard to ensure the hotel's cleanliness, an inherent risk of exposure to COVID-19 exists in any public place where people are present, including this hotel. 

Frequently Asked Questions


Will there be housekeeping?
Rooms are thoroughly cleaned. Out of an abundance of caution, we are temporarily suspending daily housekeeping/turndown service if a room is occupied, unless requested.  Fresh towels, linens, and amenities will be available upon request as well. 

Will the pool be open? How are we keeping the pool area sanitized?
Yes! The pool and hot tub will be open. They're cleaned and maintained by our dedicated pool guy, a professional who's been in business for years (if you see him around, say hi), and is regularly inspected by local health officials. 

In and around the pool, we kindly ask guests to follow safe distancing recommendations. Pool loungers, tables, and other furniture around the pool will be positioned to respect social distancing. 

Loungers, tables, and pool floats will be sanitized between each guest use.

Will we be serving breakfast?
We will! A complimentary selection of individually wrapped, prepackaged breakfast items will be available to choose from, and will allow one room in at a time. Each room is equipped with a toaster, microwave, and coffee machine for guests to prepare and enjoy the most important meal of the day.

Will I have to wear a mask on property? 
Yes, we want to ensure the safety of all guests and staff to help stop the spread of the virus while remaining open and following guidelines. 
You WILL NOT have to wear your mask while stationary at the pool or sitting at our tables. However, we are asking guests to wear face covering in common areas. 

Is our outdoor and communal kitchen open?
Yes. We have installed hand sanitizing stations near our BBQ area as well as in the entrance to our communal kitchen area. Guests are asked to wear face covering and wash and/or sanitize their hands often to keep everyone safe.